Returns Policy

Sinead Keary The Label

 

Shipping

We expect that your products will be delivered within 7/10 days. Please bear with as orders are taking a bit longer than we would like due to Covid 19.

 

Returns

We really hope that you enjoy wearing your new item from Sinead Keary The Label. However, if you wish to return your purchase, you must do so within 14 days from date of receiving purchase. Items purchased more than 14 days ago will not be refunded. You may return an item by Downloading the Returns Form. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original tissue paper with swing tag affixed. Any evidence of make-up/tan etc deems the product used and ineligible for a refund.

  • Please pack up your item, complete with all packaging.
  • Please download and print the returns form HERE and complete it in full. Failure to do so will mean we will be unable to refund you for your return.
  • Please use regular post and send your item to Sinead Keary The Label, c/o Autofulfil, Unit B3 Deerpark Industrial Estate, Oranmore, Galway H91 D452
  • Please note the package is your responsibility, we recommend using tracked delivery and keeping your proof of postage until return is authorised 

 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

If you want to exchange your product, please follow the standard returns policy outlined above. We will process a refund to your card on receipt of the product and we suggest that you order another product on www.sineadkeary.com

 

International Returns

For international returns please follow the above procedure but allow extra time for this busy time of year.